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FAQ2019-02-20T13:47:08+00:00

FAQ

How are Vigilant Private Security officers screened?2019-02-20T13:55:22+00:00

Vigilant Private Security officers submit fingerprints to the Federal Bureau of Investigation and Department of Justice for a criminal background check. Additionally, Vigilant Private Security conducts frequent criminal record checks and random drug testing.

How are Vigilant Private Security officers trained?2019-02-20T13:54:45+00:00

Vigilant Private Security officers are licensed by the State of Texas. Additionally, Vigilant Private Security provides every security officer with skill and on the job training unmatched in the industry.

How does Vigilant Private Security communicate with their clients?2019-02-20T13:56:32+00:00

Vigilant Private Security assigns a security consultant and a team of field supervisors to each client. The security consultant will be the point of contact in case our client’s needs change or they need to make changes to their service. Our field supervisors will be available 24 hours a day respond to requests and emergencies.

How does Vigilant Private Security create accountability?2019-02-20T13:55:58+00:00

Vigilant Private Security offers a free Guard Scan system and two free supervisory visits per eight hour shift at our sites. Our security officers are held accountable to frequently patrol sensitive spots of the property and to provide detailed activity reports for each shift. Security consultants will frequently seek client’s feedback on past performance and adjust the services accordingly.

How fast can Vigilant Private Security start service for my property?2019-02-20T13:53:58+00:00

While we prefer to look at a property first to provide a security plan according to the client’s needs, we understand that some clients might need security services immediately. We can start security services within an hour of call. We will still provide a free consultation and customized security plan within the commencement day of your security services.

Is Vigilant Private Security licensed?2019-02-20T13:51:05+00:00

Vigilant Private Security is licensed by the State of Texas to provide security services within the State of Texas.

What is Vigilant Private Security Innovative Consultative approach?2019-02-20T13:53:21+00:00

Security consultants with decades of experience in the security field will devise a security plan catering to your property’s security needs within your budget. The consultation and personalized management of your security needs is included in the price of your services.

What makes Vigilant Private Security different from other companies?2019-02-20T13:57:06+00:00

Vigilant Private Security offers a comprehensive solution for our client’s security needs. Our security consultants will work with you to identify your security risks and address them with the variety of our services while keeping your budget constraints in mind. Vigilant Private Security works with clients in a true partnership ensuring that they can focus on their primary business with peace of mind.

What type of insurance does Vigilant Private Security carry?2019-02-20T13:51:44+00:00

Vigilant Private Security carries general liability insurance and workmen’s compensation insurance far in excess of the requirements set by the State of Texas. We will accommodate any client’s insurance requirements.

Where does Vigilant Private Security offer security services?2019-02-20T13:52:36+00:00

Vigilant Private Security will provide security services in all of Texas.

Why choose Vigilant Private Security?2019-02-20T13:49:50+00:00

Vigilant Private Security provides a free security consultation, the best trained security officers and excellent service at the lowest price.

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